Privacy Policy

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CODWEN PRIVACY POLICY

Codwen.com, December 1, 2023.

Codwen is committed to protecting the privacy of its users. This Privacy Policy aims to inform you how we collect, use, store and protect the personal information provided by users when accessing the “codwen.com” platform. By using our services, you agree to the terms of this policy.

1. Information Collected:
1.1. Registration Information: When you create an account on the platform, we may collect your name, e-mail address and other necessary contact information.

1.2. Payment Information: When making financial transactions on our platform, we use Stripe as the payment intermediary, guaranteeing security and reliability. We do not store customer credit card numbers. All transactions are processed securely by PayPal, and we only receive confirmation of successful payment.

1.3. Project Information: During interaction with the platform, we may collect data related to projects, such as descriptions and files, in order to provide the services requested.

1.4. Usage Information: We record data on the use of the platform, such as pages visited, time spent and interactions, in order to improve the user experience and optimize our services.

2. Use of Information:
2.1. Provision of Services: We use the information collected to provide, maintain and improve our services, ensuring the efficient execution of contracted projects.

2.2. Communication: We may use your contact information to send you service-related communications, updates, notifications and relevant information.

2.3. Analysis and Improvement: Usage information is analyzed to improve the usability of the platform, personalize content and identify areas that require improvement.

3. Security and Storage:
3.1. Data Protection: We implement strict security measures to protect user information from unauthorized access, alteration, disclosure or destruction.

3.2. Storage: Information is stored on secure servers, guaranteeing its integrity and confidentiality.

4. Information Sharing:
4.1. Service Partners: We may share information with third parties who assist in the provision of our services, ensuring the security and efficiency of transactions.

4.2. Legal Requirements: In compliance with applicable laws, we may disclose information in response to legal process or requests from government authorities.

5. Cookies and Similar Technologies:
5.1. Cookies: We use cookies to improve the user experience by personalizing content, providing specific functionalities and analyzing usage patterns.

5.2. Control Options: Users can adjust their browser settings to refuse cookies, although this may impact the functionality of the platform.

6. Users' Rights:
6.1. Access and Correction: Users have the right to access and correct their personal information at any time.

6.2. Account Deletion: Users may request the deletion of their accounts, subject to existing contractual obligations.

7. Minors:
7.1. Restrictions: The platform is not intended for minors, and we do not knowingly collect information from users under the age of 18.

8. Changes to the Privacy Policy:
8.1. Updates: We reserve the right to update this policy from time to time. Changes will be reflected in the “Last Updated” date.

8.2. Notifications: Users will be notified of significant changes to the policy via the platform or by direct communication.

This Privacy Policy aims to ensure transparency and security in the relationship between Codwen and its users. We recommend that users periodically review this policy to ensure their understanding and ongoing compliance. If you have any questions or concerns, please contact us through the channels provided on the “codwen.com” platform.